Solved: Heart Rate graph on Android Fitbit App

by admin |Lượt xem: 5

10-08-2018
06:03
– last edited on
11-17-2020
15:47
by
MatthewFitbit

Hi Guys

I have just purchased the Charge 3 and installed the app on my Android phone. When I go to the dashboard on fitbit.com I can see a constant graph of my heart rate. When I open the Android app I can’t find the same heart rate graph/tile, only the ‘resting heart rate’ tile. Is the heart rate graph available in the mobile app?

Thanks

Rick

Answered! Go to the Best Answer.

I click on the tile with the heart rate as you can see blow.

Does that not work the same for you?

Step 1
Step 2
Step 3

10-08-2018 06:27

It is available if you click into the tile with the resting heard rate.

10-08-2018 06:45

I’ve clicked in there and don’t see the same graph?

I click on the tile with the heart rate as you can see blow.

Does that not work the same for you?

Step 1
Step 2
Step 3

10-08-2018 08:30

Ah, I was one click away from seeing it, thanks very much. It’s not 100% obvious where to get the extra info but I see it now.

10-08-2018 09:52

Any idea how long it needs to have been tracking the HR before it will shows the graph? I can see my resting heart rate but at the moment (only had the Charge 3 on my wrist for a couple of hours) when I tap on the tile there is no graph only “No Measurement”.

10-08-2018 09:57

I do remember having to wait some time, possibly more than a couple of hours for the graph to start appearing.

Also sometimes closing the app and reopening the app or perhaps just the tile itself helps refresh it.

10-08-2018 09:59

10-08-2018 10:06 – edited 10-08-2018 10:07

At the moment this is all it’s showing. I’ll try and be patient and hope that the graph will display once it’s collected more data.

11-28-2018 16:54

This is what mine is doing too? Have you found a solution?

02-19-2019 08:42

Mine is doing the same thing

Under heart rate I’ve got no measurements

Does anyone know what to do to fix this?

02-19-2019 08:58

01-08-2020 14:17

Tile not present on my phone app to click on?

02-05-2020 13:20

Hi there, not sure if you already fixed yours.

I was having the same issue. I did all the troubleshooting and nothing.. then I went to the fitbit app-account- selected the device- then I choosed apps. And saw that the Heart rate had an update. I clicked on update and started to show me the graphs.

Hope it helps

02-05-2020 13:23

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