Some Basic Information

Packages—if all items are in stock—usually leave our Western Massachusetts warehouse within 1 – 4 business days. However, if one of your items is currently on Short Delay/Reprinting that means it is currently in production, it may take up to three weeks to ship, but usually much quicker. If you need something for a specific time/event, or would like to split your order, please submit a Support Ticket and we’ll see what we can do.

We also don’t require delivery signatures unless you specifically request it.

If You Are in the US

UPS Ground Transit Times: Most of the Northeast U.S., including the eastern halves of New York and Pennsylvania, in 1 day. The rest, and Maryland, Virginia, Ohio, and West Virginia, in 2 days. Through Minnesota, Iowa, Tennessee, Alabama and Georgia in 3 days. Florida in 4. The remainder of the continental U.S., plus Alaska and Puerto Rico, in 5 days, and Hawaii in 6.

We currently ship things a couple of different ways.

USPS First Class: for packages that weigh 14oz or less. Average ship time 2 – 4 days with delivery confirmation.
USPS Priority Mail: for most packages. Average ship time 1 – 3 days with delivery confirmation.
USPS Express Mail: for packages that need to get to their destination quickly. Average arrival time is 1 – 3 days and items ordered with Express Mail are automatically prioritized.
UPS & FedEx: for packages that come in brown trucks or white trucks. Click here for Fedex standards and here for UPS standards, See the map below for average ground shipping times. UPS/Fedex orders are automatically prioritized.

If You Are… Elsewhere

We ship things internationally using DHL eCommerce!

Packages ship in 1-4 business days if not indicated Short Delay. You will be responsible for import taxes, customs, VAT, and other country-specific fees upon receipt of your package.
We offer DHL Parcel eCommerce shipping options for if you’re in a low to medium rush, and USPS Priority Express international for when you need something ASAP and money is of no concern to you. They’re priced according to speed and tracking accuracy.

  • DHL First Class: 220 Countries, Final Delivery scan to most countries, 3-21 days.
  • DHL Priority: 220 Countries, Much Better Tracking*, 14 average transit days.
  • USPS Priority Mail Express International: 3-5 average transit days is what they advertise!

Please note that we cannot mark packages as “Gifts” to help you evade customs, as that’s international mail fraud and they’ll throw us in jail which is pointless in a way since no jail can hold us. It is however very inconvenient.

Still have a question about shipping? We have a whole bunch of FAQs about specific things that you should go check out.

*A final delivery scan is not guaranteed to all countries using DHL however, there will be a high percentage of delivery scans to 35 key countries including North America: Canada, Mexico Western Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom Eastern Europe: Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia Other Earth Places Japan, South Korea, China, Australia & New Zealand

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