Call for pricing and availability: (800) 780-8101

Benchmark Senior Living At Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Based on 18 reviews

Services and Housing Options

Assisted Living, Memory Care, Respite

Estimated Pricing

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 719-8031

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Benchmark Senior Living At Forge Hill Description

Franklin’s first and finest assisted living community is Benchmark Senior Living at Forge Hill. Forge Hill has been providing award-winning assisted living and memory care for 23+ years, conveniently located off I-495.

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Ranking

Parent Organization

Benchmark Senior Living At Forge Hill is a member of a larger group of communities called Benchmark Senior Living

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Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

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By clicking “Get Exact Costs”, you agree to our Partner’s Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner’s customer communities. Your consent is not a condition to using the service. Please visit our partner’s Privacy Policy for information about their privacy practices.

Amenities

Benchmark Senior Living At Forge Hill offers experiences for every interest and 24/7 care with enhanced health support from a dedicated staff. The facility boasts a private dining room, demonstration kitchen, wellness center, recreation room, hair salon and barber shop, library, computer room with internet access, outdoor courtyard and scheduled transportation.

Services

Benchmark Senior Living At Forge Hill is a senior living facility that provides assisted living, respite care and mind & memory care services. The assisted living program offers personalized assistance with daily activities as well as access to physical therapy, occupational therapy and speech therapy. Respite care is available for short-term stays and includes tailored support for seniors who need extra help or are recovering from illness/injury. The mind & memory care program specializes in Alzheimer’s disease and other forms of dementia.

Health

medication management

dressing and grooming

medication assistance

memory care, led by an experienced certified dementia practitioner

fitness

assistance with daily life activities

respite care

personal care plans based on individual needs

bathing

assistance for personal needs

wellness

dementia care

personalized care plan

individualized care

assistance with activities of daily living

skilled nursing care

Activities

dancing

music

gardening

group activities

volunteer opportunities

group outings

exercise classes

art

games

recreational activities

Dining

executive chef

dining services

delicious meals and snacks

dining experience

Services

leadership presence model, with leadership onsite 7 days a week

concierge

transportation

Amenities

family and community support groups

security

dining room

common areas

Religious

religious services

Employee Reviews for Benchmark Senior Living in Franklin, Massachusetts

3.09 out of 5 stars. Based on 11 reviews

Employees of Benchmark Senior Living in the Franklin, MA area generally have positive things to say about their experience. They appreciate the team work and dedication to the residents, as well as the yearly salary raises based on merit. However, they feel that the wages could be better and that management should communicate more with each other and other employees. Employees also noted that the pay was lower than what they were used to in other jobs and the schedule wasn’t flexible at all. Some employees have reported that higher positions were sometimes rude, but that they could be ignored. The lunch for only $3 was appreciated, as well as the good benefits. However, one employee reported that Benchmark Senior Living was the worst company they had ever worked for, citing lack of respect and support from management, as well as stress and overworking.

Employee Reviews for Benchmark Senior Living

3.1 out of 5 stars. Based on 896 reviews

Employees generally have positive things to say about working for Benchmark Senior Living. They appreciate the friendly staff and rewarding environment, but note that the days can be long and lead to burnout. Advice to management includes pacing and being kind to workers, paying fair wages for the amount of work expected, and listening to concerns and acting accordingly. Employees also mention that the buildings and facilities are beautiful, but that upper management can be brutal and bullying. Other cons include limited growth from within the company, human resources management not being very knowledgeable, low pay, and staffing issues. Advice to management includes increasing the 401k match, hiring formally trained HR professionals, and improving communication between management and employees.

By clicking “Get Exact Costs”, you agree to our Partner’s Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner’s customer communities. Your consent is not a condition to using the service. Please visit our partner’s Privacy Policy for information about their privacy practices.

The Franklin Area

Healthcare Nearby

Hospitals

Pharmacies

Dentists

Essentials Nearby

Transportation

Bus Stations

Supermarkets

Banks

Things to do in the Area

Places of Worship

Parks

Shopping

Culture

Restaurants

Weather

Licensing

This community is licensed by the state of MA. It is a large-sized community with 97 total beds.

Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

By clicking “Get Exact Costs”, you agree to our Partner’s Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner’s customer communities. Your consent is not a condition to using the service. Please visit our partner’s Privacy Policy for information about their privacy practices.

Reviews

General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating

Our mother spent the final year of her life at this facility. We were initially impressed with the care that she received but unfortunate incidents began to happen which changed our opinion. First was the stealing of money from our mother’s purse. We found this very surprising as she would never let it out of her sight. At first we thought she might have misplaced the cash but then realized that theft may have been involved. We then planted a hundred dollar bill in her wallet and within a week it was gone without my mother knowing. At this point she was beginning to go through dementia, I believe one of her care workers took advantage of her.Another major issue was the wrongful accounting that I discovered. Over time i realized that the numbers did not add up. After confronting the administration and presenting numbers our mother’s account was credited approx. 3000 dollars.My overall impression with the organization in Franklin was not very good in the end. I believe the warm welcoming feeling in the beginning was basically a sales pitch. It is a very expensive facility, I realize that a large, clean and multi-programmed facility has to be these days. I was just very disappointed in the end by the theft and mismanagement of our Mother’s finances and the lack of communication by management and staff.

My mother spent the last year of her life at Benchmark in the Harbor program and for that we are eternally grateful. Right at the outset in her first days last January, she was made welcome and comfortable with the transition from living with her husband of 68 years to living in a whole new community at the age of 90. Throughout her journey, Benchmark staff made all the necessary adjustments seamlessly and provided guidance to my father and me with all the steps along the way. Benchmark was with us at the end, offering support and comfort, making it abundantly clear how much they genuinely cared about my mother and how her life there had left its mark. Truly a remarkable place with which I will likely remain connected. Thank you!

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